Shipping policy
DELIVERY ORIGIN
We ship our products from Perth, Australia.
DELIVERY PROVIDERS
We use delivery service providers to help us get our products to you. Sendle is currently our preferred service provider but we may use other available service providers under other circumstances.
DELIVERY COSTS
Based on the weight of the products, shipping costs are automatically calculated at checkout. For an indication on prices from our preferred service provide, see
- Sendle Domestic Rates for shipments within Australia, and
- Sendle International Rates for shipments outside of Australia.
Prices are subject to change as per the courier’s discretion and will be reflected at checkout to customers.
You agree to pay to us the postage fee placement calculated at checkout. You acknowledge and agree that we can vary the postage fees applicable to orders at any time on notice, and updated shipping costs are always given with full transparency at checkout, before committing to an order.
DELIVERY TIME
Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.
Unless there are exceptional circumstances, we make every effort to fulfil your order within 10 business days of the date of your order. Business day mean Monday to Friday, except holidays.
Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.
For an indication of delivery times, see
- Sendle Domestic Delivery Times range from 2 - 10 business days depending on destination
- Sendle International Delivery Times range from 10 - 30 business days depending on destination